FREQUENTLY ASKED QUESTIONS

We offer a key replacement service. If any queries please Email [email protected] There will be a charge for this service which you will be notified on before purchase.

A product size guide can be found on each of the product pages. Use this as a guide as to which Van Vault will fit your vehicle.

You can find a list of trusted resellers on our Where To Buy page.

We currently accept payment by Visa, Visa Debit, Mastercard, Maestro and PayPal.

vanvault.co.uk uses the Sage Pay ePDQ system to process your online payments. Sage Pay utilises the same high standard as Internet banking to process card transactions from the website. Payment details are captured within the secure ePDQ infrastructure and therefore you have complete confidence that your details are secure. ePDQ takes responsibility for capturing and storing card details on its secure servers and always ensures that this information is held with the very high levels of security you would expect from a major financial services company.

This is up to you. You can either sell your vehicle with the Van Vault product already fitted or you can remove it. However, if you have fixed the Van Vault into your vehicle, remember there will be 4 fitting point holes remaining in the vehicle.

All insurance companies are different and will assess your insurance depending on various factors. Speak with your individual insurance provider to see whether your Van Vault product will affect your insurance premium.

Spares and optional extras are available across the Van Vault vehicle storage range including castor wheel sets, lid stays, gas struts and locks.

Size of your vehicle or location - do not forget to obtain chassis drawings of your vehicle prior to installation What will you be looking to safeguard? How much are you willing to spend? Does the solution need to be portable? If you still require further guidance, our team is available to guide you. Do not hesitate to send your query over to [email protected]

If you choose to fit your Van Vault product in a vehicle, ensure that you consult and follow your vehicle handbook, or the instructions of your vehicle manufacturer/local dealership, to locate the appropriate fitting point(s)/method of fitting for this product. Do this before installation to avoid damage to any aspects of your vehicle.We do not accept liability or responsibility for any damage to, or effects on, a vehicle caused by incorrect fitting or installation or the selection of inappropriate fittings.

Nothing in these instructions shall exclude or limit our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation and (c) any other matter which it would be illegal for us to exclude.